
Consumer protection law covers a wide range of relationships, extending from traditional physical to modern digital forms of business. Compliance with consumer legislation is not merely a legal obligation, but an important factor in building trust and brand recognition in the market.
Our law firm offers comprehensive legal support in the field of consumer protection law. In addition to traditional issues related to consumer law and consumer finance, we also advise on related areas such as product safety, food, cosmetics and other sector-specific regulations.
Preparation and review of documentation
We advise clients on reviewing commercial policies and business practices from a compliance perspective, and on drafting general terms and conditions and other contractual documentation. We also advise on issues relating to online sales, price and product labelling, and on bringing business operations into line with applicable Slovenian, European and sector-specific legislation.
Advertising
We help companies and marketing teams to design their creative ideas, content and campaigns in accordance with advertising regulations and fair business practices. We also advise on engaging with influencers (known as influencer marketing), other forms of digital advertising, prize draws and other promotional activities.
Representation
We assist clients in responding to requests from supervisory authorities and in preparing explanations and other submissions in proceedings. We represent them in inspections, minor offence proceedings and in individual and collective consumer disputes before the courts. In doing so, we seek solutions that are legally sound whilst taking into account the client’s business interests.
Training
Besides legal advice, we also offer tailored training courses and workshops for staff, designed to improve their understanding of consumer legislation, good business practices, and the rights and obligations involved in legal proceedings. We customise the training to suit the company’s needs and deliver it to various groups of staff, particularly those in marketing, sales and in-house legal departments.